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Shipping Policy
At Breeze Chimes, we are dedicated to ensuring that your wind chimes reach you promptly and safely, so you can start enjoying their soothing melodies as soon as possible. Here’s everything you need to know about our shipping policies:
Shipping Methods and Rates
We offer reliable shipping options to ensure your stylish wind chimes arrive in perfect condition:
- Free Shipping: Enjoy complimentary shipping on orders over $54.99. It’s our way of saying thank you for choosing us and making your purchase even more enjoyable.
- Standard Shipping: For orders under $54.99, we charge a flat shipping fee of $7.99. This ensures your order is delivered with care and efficiency.
Processing Time
Once you place your order, our team works swiftly to prepare it for shipment. Orders are typically processed within 1-2 business days. You will receive an email confirmation with tracking details once your package is on its way.
Delivery Time
Delivery times vary based on your location and the shipping method selected. Generally, you can expect your order to arrive within:
- Domestic Orders: 5-7 business days
- International Orders: Delivery times may vary based on destination. Please allow additional time for customs processing and delivery.
Order Tracking
To keep you updated on your order’s journey, we provide tracking information once your package has shipped. You can use this information to monitor the status and estimated delivery date of your shipment.
Shipping to Multiple Addresses
Currently, we only support shipping to a single address per order. If you need to ship to multiple locations, please place separate orders for each address.
Delivery Issues
While we strive for perfection, sometimes issues may arise. If your order does not arrive within the expected timeframe or if you encounter any problems with your delivery, please contact us at [email protected]. Our customer service team will assist you in resolving any issues promptly.
Change of Address
If you need to update your shipping address after placing an order, please notify us as soon as possible. We can only accommodate address changes before the order is processed and shipped. Once the order is in transit, changes cannot be made.
Thank you for choosing Breeze Chimes. We’re excited to deliver a touch of tranquility and style to your space with our fashionable wind chimes. Should you have any questions or need further assistance with shipping, don’t hesitate to reach out to us at [email protected].